Cancellation & Refund Policy

Order Cancellation

Orders can be cancelled before they are shipped.

Once the order has been dispatched, cancellation requests may not be accepted.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos or videos of the product.

Refund

After verification, eligible refunds will be processed to the original payment method within 5–7 business days.

Replacement

If applicable, we may provide a replacement instead of a refund.

Non-Refundable Cases

Refunds may not be available if:

• The product has been used or damaged by the customer.
• The return request is made after the allowed time period.
• The product is returned without its original packaging or accessories.

For cancellation or refund requests:

Email: support@greatcollection.in

Phone: +91 7060884311