Return Policy
Return & Refund Policy
At Great Collection, customer satisfaction is our priority.
Returns
- We accept returns only if the product is damaged, defective, or you receive the wrong item.
- To request a return, please contact us within 7 days of receiving your order.
- The product must be unused and in its original packaging.
Refunds
- After we receive and inspect the returned product, we will process your refund or replacement.
- Refunds are processed to the original payment method (for prepaid orders) within 5–7 business days.
- For Cash on Delivery (COD) orders, the refund will be made via bank transfer or UPI.
Non-Returnable Items
- Products damaged due to misuse.
- Items returned without original packaging.
- Used or altered products.
Contact Us
Great Collection
Owned & Operated by: Mohd Asad Ahmad
Email: support@greatcollection.in
Phone: +91 7060884311